Cancellation and Refund policy

We make every effort to ensure that you have all of the information you require to make the best purchasing decisions possible. We understand that situations arise that need the return of things, and we want you to know that we are here to assist you before, during, and after your purchase.

You have three days to return your furniture purchase, and it must be in its original condition. Simply return your item(s) to our distribution center, contact your salesperson, or Text or Chat with us to begin the return process. If you’d like us to pick up your return, you can pay a charge to pick it up by our delivery service.

Refunds will be sent to the original payment method for all purchases that were not designated “non-refundable” at the time of purchase, except for cash transactions, which we will return via a check written out to the individual’s name on order. After the returned items have been inspected, all refunds will be processed immediately.

Damaged items

We take extra precautions to ensure that your new favorite household item arrives in perfect condition. However, we recognize that accidents sometimes occur, and we are here to assist. Any damaged or defective things upon arrival will be replaced without hesitation.

Items on Sale

These items are considered non-returnable due to limited numbers and substantial reductions on Clearance. We will do everything we can to replace any damaged Clearance items you receive, but this may not always be possible due to limited availability.

Items “As Is”

These items are non-returnable and do not have a warranty due to known difficulties with “As-Is” merchandise. Before purchasing, verify these things well and speak with your salesman.